Written by Medicure Medical Content Team - Medically reviewed by Dr. Umair Hafeez, MBBS
Last reviewed: 25 August 2026

At Estheticare Clinic Dubai, we are committed to providing safe, ethical, and patient-centered healthcare services in a professional and respectful environment. This Patient Policy outlines the rights, responsibilities, and expectations that help us maintain the highest standards of care for all patients.

Our goal is to ensure that every patient receives quality treatment, clear communication, privacy, and a positive experience throughout their journey with us.

Appointment:

Please schedule your appointment by either calling us or using live chat. We kindly request that you inform us timely in case of cancellations and rescheduling of the appointment. Moreover, arrive minutes before your appointment to complete any remaining paperwork. Late arrivals will not be entertained and might need to reschedule.

Questions And Concerns:

Ask any queries you might have regarding your treatment, cost, procedure, or any other thing. We are happy to help you in this regard and ensure that you are fully satisfied before your treatment. However, voice your concerns so that we can help you solve them.

Financial Policy:

We offer insurance on certain procedures. So, you can bring your card with you and other necessary information and we will be happy to assist you.

Medical Disclosure Policy

For your safety and treatment planning, it is essential to provide complete and accurate medical information.

Please inform your healthcare provider about:

  • Current medications
  • Medical conditions
  • Previous surgeries
  • Previous cosmetic procedures
  • Allergies and sensitivities
  • Pregnancy or breastfeeding status
  • Any ongoing medical treatments

Failure to disclose relevant medical information may affect treatment suitability and outcomes.

Treatment Policy:

Disclosing your previous medical history is important so that we can assess if you are suitable for the specific treatment. Similarly, mention any allergies, medication, or any procedure that you have undergone before. Before the treatment, you will be asked to sign a consent form.

Confidentiality:

We understand how important privacy is and maintain strictness when it comes to your medical information. Information is only shared while remaining within the bounds of law or as permitted by you, in the form of a written contract.

Informed Consent:

Sometimes we take photographs to compare the after-effects of your procedure. These are only shared on our website if you give us your written consent, otherwise, they are stored with your document file.

Medical Disclaimer

Information provided on this website is intended for general educational purposes only and should not replace professional medical advice, diagnosis, or treatment.

Treatment suitability can only be determined after an individual consultation with a qualified healthcare professional.

Results may vary from person to person.

Contact Us

If you have any questions regarding our Patient Policy, treatments, appointments, or clinic procedures, our team will be happy to assist you.

You can contact us through:

  • Phone
  • WhatsApp
  • Website inquiry form
  • Live chat

We look forward to helping you achieve your healthcare and aesthetic goals in a safe, professional, and supportive environment.

Estheticare Clinic Dubai remains committed to delivering exceptional patient care while maintaining the highest standards of professionalism, transparency, safety, and confidentiality.